History
In April 1997, Juan Jose F. Berenguer-Testa, an experienced travel agent opted to establish his own travel agency by purchasing a small and almost inactive one. Thus was born the present MONDIAL Tours.
The company soon grew from a handful of employees to today’s staff of 33. A team dedicated to provide excellence in the industry of travel service.
Mr. Berenguer-Testa’s more than 30 years of experience, in both airline and travel agency operations, coupled with a professional and dedicated staff, has made the company a well-known and competitive organization. Concerned and aware of providing personalized service, MONDIAL Tours is sensitive to the wishes, likes and dislikes of both local and foreign travelers.
Today, our client base ranges from the individual traveler to small companies and large multinational corporations. From arranging simple family trips and incentive tours to Congress participation and large group tours. Local or foreign trips receive the same quality service each traveler expects.
A staff familiar with the English, Tagalog and Spanish languages can provide the “personal touch” with professional quality.
Fully automated with two system CRS providers, Amadeus and Abacus, flight reservations are guaranteed. We are available through e-mail and our website that features the more relevant offers.
“Local expertise- global presence” is what sets Lufthansa City Center apart from its competitors in the market. This is also one of the many reasons why we decided to join this global group of travel experts: While we will continue to offer you our true local knowledge and experience, we will, as of now, further advance our services and products through the extensive network of globally established travel agencies operating under the same brand.
As Lufthansa City Center, we will be able to provide further benefits and opportunities to you, our clients and partners and thus will continuously enhance our relationship with you.
About Lufthansa City Center
Founded in 1991, Lufthansa City Center has been experiencing constant growth, representing the third largest travel agency chain in Germany while ranking fifth in Europe.
Following the continuing globalization and concentration in the travel industry, the franchise concept has been gaining international importance: To date, the Lufthansa City Center network covers 540 travel agencies in 60 countries world-wide, of which 300 are located in our key market Germany.
Mission Statement
Lufthansa City Center focuses on individual tailor-made customer service for both, leisure and corporate customers. Offering a complete range of travel management solutions. Lufthansa City Center combines flexibility and innovation, competence and experience with a comprehensive service portfolio, motivated staff and the benefits of a worldwide network. Based on these key assets, customer’s travel ideas are realized professionally, guaranteeing high customer satisfaction combined with an excellent price-performance ratio based on trustworthy customer relationship.
